Telephone Language

e文 · 发表于 2004-9-12 10:51:00

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Here are some typical phrases that you can use in a telephone conversation.

Answering the phone ! S/ d9 W6 I2 f% {. z" @ ========================, f, ]1 Z' K8 |, d Hello? (informal) . f- w3 X" I3 g" r$ w5 X( [9 W' u: I Thank you for calling Boyz Autobody. Jody speaking. How can I help you? 3 U2 c/ q7 p! dDoctor's office. 7 R1 _8 c( o q . b2 i5 {1 F& H J) T Introducing yourself , q, \$ C. ^) j( u# L2 R9 M t =========================$ t! J6 f) b% ^% i/ R7 L: x Hey George. It's Lisa calling. (informal) * I7 q) V! Q! M& X- F Hello, this is Julie Madison calling. 4 L* i# V8 t9 Z Hi, it's Gerry from the dentist's office here. * K3 |! y8 h) P7 r This is she.* . t: O+ e' g+ e2 Z1 c- C Speaking.* % @9 H/ a! P: Y) ^*The person answering says this if the caller does not recognize their voice. ! q- r* x/ h$ @* q& `Asking to speak with someone, U4 N6 d3 C) W: ^1 A ==============================$ E& T' e: d6 \ Is Fred in? (informal) ) W! {& R- W! v W4 L, h Is Jackson there, please? (informal) 7 x0 Q b. F: W/ m* V& X& k. o6 z Can I talk to your sister? (informal) - n9 D$ T4 |9 D2 C/ s, N May I speak with Mr. Green, please? * j4 z; d* Y2 P/ C/ M, x/ v2 g5 b Would the doctor be in/available? - E/ e5 r" D1 G1 |" D& A" L" k5 F ! T; Z! `3 J) h7 P5 x' H: v/ |" [Connecting someone" [0 I6 g+ T* }. w ====================== 9 h6 t4 |% q' E* R! C% @3 _9 I R& H Just a sec. I'll get him. (informal) : Q# A: P# A. d2 E6 XHang on one second. (informal) I: H8 [: A; ]6 C. e6 S Please hold and I'll put you through to his office. ) m0 @% X# Y7 P# J One moment please. ! }: J& f" x5 r9 bAll of our operators are busy at this time. Please hold for the next available person. # x3 ~" X* x, T 6 J, Y- z1 X+ U0 V8 T Making special requests ) y% |1 O4 @( U' j0 W6 O9 f2 v=========================9 s9 r7 Z5 p6 U& [* I Could you please repeat that? ( m# W: Q9 \( K) p1 M1 eWould you mind spelling that for me? , g5 J% V* I8 f* f% A- u& \Could you speak up a little please? * k! I; h$ z" X ^" @0 { Can you speak a little slower please. My English isn't very strong. 8 O' ]6 W4 a- c" \5 W) ^. nCan you call me back? I think we have a bad connection. & J s9 }) K& ]4 ] Can you please hold for a minute? I have another call. + L* D2 H* x' X4 q7 D* x7 T 3 }- T/ v9 ?- {, g. J: qTaking a message for someone 4 N+ [% S/ C5 P% E1 U% X1 m==================================- \, E9 b: L; ]/ @( X* y; x: ` Sammy's not in. Who's this? (informal) 1 f& s% ^! M7 x4 R, c7 R" ZI'm sorry, Lisa's not here at the moment. Can I ask who's calling? 3 h) m9 X9 t. z! @6 b6 O I'm afraid he's stepped out. Would you like to leave a message? 2 w# y- Y! _& t% q3 x/ }He's on lunch right now.Who's calling please? ; J$ m* N) I8 X9 U$ W# u" V' K5 X8 K He's busy right now. Can you call again later? 2 K: L" z5 m( I n/ ?6 H1 dI'll let him know you called. # ~1 \( P3 H0 S# [4 e6 P I'll make sure she gets the message. ' y: |9 W! a5 p $ x% B- Z( ^2 X. L- ?Leaving a message with someone! p3 i7 k3 S+ G =================================* W2 k9 y4 h5 Z8 A5 L V9 W Yes, can you tell him his wife called, please. 4 h9 a" V2 h& v+ N/ F) a+ qNo, that's okay, I'll call back later. 3 {( l) u7 t0 I* ^% J2 U! tYes, it's James from CompInc. here. When do you expect her back in the office? 8 T# i% ]& E6 ~. T5 dThanks, could you ask him to call Brian when he gets in? # H4 @( |- [0 Q Do you have a pen handy. I don't think he has my number. 6 k, `/ p9 V5 S) J5 q( | Thanks. My number is 222-3456, extension 12. & Z) A7 v7 c9 u% V7 Y' Y5 e * |# g& d' S0 @" s1 Y& t- l9 P Confirming information 1 e0 O4 Y$ D/ s* y===========================4 T4 c7 E$ V2 Z# k& J5 r5 W r Okay, I've got it all down. ! w$ k% Z9 j3 ` Let me repeat that just to make sure. 2 i4 t# @/ B: l% u& t- HDid you say 555 Charles St.? * s: U% @2 ]" i. f# f' ~ You said your name was John, right? : l# E4 s* F/ B' m2 v5 f7 G$ l6 K$ v" ` I'll make sure he gets the message. , j- q1 x0 j- ` z/ Q , U' ~) k% O+ Z m, E Listening to an answering machine ' _: H# X, P1 w7 O' s% C====================================3 K. l/ R( N2 X/ v+ i8 i Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you. " c; f. a/ S% J* H4 |3 _ Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can. 3 [# F4 q; X, \# N7 fThank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896. ; K3 ~) L5 h# d6 V1 ] . B" S# U8 P6 J1 k6 |2 }6 P4 J4 D! k Leaving a message on an answering machine t' ~ j" C0 M0 V7 }4 n ===========================================: b3 c% J2 W, E! ^8 l Hey Mikako. It's Yuka. Call me! (informal) 6 Q8 a7 H5 k! ]3 I$ I5 s: c Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you. 7 d( |) U; B& ?2 O, K Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient. 3 C: r: ?6 z, Z 4 T) W$ e( s L+ }6 q# u Finishing a conversation . o {1 l' o5 k9 j" k4 T============================= ! Z$ S J7 }! a; \9 w/ f Well, I guess I better get going. Talk to you soon. ; n7 z: G) K1 ?- N& L" [Thanks for calling. Bye for now. 5 L8 q9 `4 z2 |6 g; W& E, x I have to let you go now. : J) R2 t9 X* Q) k. t# o I have another call coming through. I better run. - `, l$ a5 i* ~9 s I'm afraid that's my other line. 5 D, X& c4 Z" B- q- jI'll talk to you again soon. Bye. 1 E! r* H4 i& @& T) C 1 f$ Y6 H& {" {- t: b! B

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