1 H" p4 A8 U3 z6 _6 u/ N8 u6 E( J 一般对于QQ出错或者不能登陆的处理方法是:
$ L3 B# X& b! a. v4 N 一、个别号码不能登陆,删除QQ目录里与你不能登陆的号码相同名字的目录,记得在删除以前先备份聊天等信息(可以移走这个目录);! D( W, M' n9 m/ I" J( s
二、所有号码不能登陆,并且出错,检查系统时间;
/ ~) F5 `: K$ P- |" l# B' r 如果你的QQ登陆老是出错并且崩溃而老是重启动,你需要检查系统时间是否正确。7 t$ N7 Z P" X; `) ^0 l: k
判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。: {" _! ]2 J1 b( E" b9 s4 x4 i
三,关闭防火墙也不能登陆,卸载QQ重新安装;关闭防火墙就能登陆,重新设置防火墙,放行QQ。
! _3 _3 r) Q0 z/ B( {7 c2 q# { 四,安装了QQ2005 Beta3之后的版本,使用USB键盘。- H$ d8 W+ e9 W3 D/ g
特征一、即使输入密码正确,登录QQ也会提示“密码输入错误”;
4 B! Y( [: x+ | 特征二、键盘无法输入任何字符; O5 r, K& C% F+ {' G' k; B
特征三、即使在其他软件(例如游戏)输入字符也会造成系统蓝屏(Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL)或重启。- c# w: d8 N: H: v2 i* V) O. T ?0 o
处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件;
; u1 I% V7 T5 A3 F e 处理步骤二、重新刷新USB键盘驱动;(刷新USB键盘驱动具体方法为:右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序);, @ V- g* A" V
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=666549
2 r- u5 |: L8 w- N0 `1 M9 p! f9 S( M. D; W& {! v
* v; _8 c, E b% B* E/ Y 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段;如果非崩溃,只是登陆不成功,请参考《关于QQ不能登陆,域名解析不成功,无法连接该服务器(局域网内使用透明代理)》http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html, Y1 B3 g3 N0 e8 M) X
具体的出错内容你可以参考下面的红字信息。
9 Z& s3 M3 m8 H8 Y/ ?9 ? 因为无聊,又补充了这一段:, @6 b) d7 K4 C, d% N" o6 U' z
原因是许多应用程序并不处理异常错误(一般是疏忽或者懒)。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION (c0000005)。 产生的原因是因为指针失效,并且指向非法的内存地址,或者企图对只读区域(估计是被保护区域)进行写操作。 如果应用程序没有捕获/处理异常,系统 Win 32 UnhandledExceptionFilter模块(估计就是默认接管异常事件的),将执行下列之一: 例如显示一个消息框,又例如 调用 Dr.Watson,或者调试(不是调戏)应用程序。以下是标准异常错误:
* H2 A" f$ |3 R# g+ V% j EXCEPTION_ACCESS_VIOLATION
" i6 @. ?& u3 K' Q) g. I& yEXCEPTION_ARRAY_BOUNDS_EXCEEDED% b0 S# F2 x0 R/ T( t) |3 c
EXCEPTION_BREAKPOINT
7 C+ |8 K& j3 ~. R7 QEXCEPTION_DATATYPE_MISALIGNMENT/ L! z: N0 ?! d* t% |3 |: B3 o: t
EXCEPTION_FLT_DENORMAL_OPERAND8 k' @' v1 M D% f& Z1 L
EXCEPTION_FLT_DIVIDE_BY_ZERO2 {: R8 i% u( X; [2 l4 j, t9 m
EXCEPTION_FLT_INEXACT_RESULT
1 P* n- O4 v4 t" uEXCEPTION_FLT_INVALID_OPERATION3 D7 W7 I& V- i3 O3 T! l& h" w
EXCEPTION_FLT_OVERFLOW9 K! k7 S" V8 K# S% }
EXCEPTION_FLT_STACK_CHECK3 Q X! @. `- H0 O: o4 n
EXCEPTION_FLT_UNDERFLOW
( N6 ?# v% t5 U+ }0 p+ I' aEXCEPTION_ILLEGAL_INSTRUCTION
+ G2 |3 v! ^+ H/ wEXCEPTION_IN_PAGE_ERROR, H1 F o: g2 _' h
EXCEPTION_INT_DIVIDE_BY_ZERO
& v5 q' G+ ^: V" K. G7 tEXCEPTION_INT_OVERFLOW
* h0 K# x$ Q6 v, w* ^" dEXCEPTION_INVALID_DISPOSITION8 f. I2 h- @) d$ s f; k) m
EXCEPTION_NONCONTINUABLE_EXCEPTION
; W/ y. X6 i% z/ s6 U* ]! uEXCEPTION_PRIV_INSTRUCTION7 _* L* A" c! b6 i
EXCEPTION_SINGLE_STEP
$ J3 L( U5 i: Q2 i/ a* VEXCEPTION_STACK_OVERFLOW
0 _" h* T0 @- @' x- T" J7 VMicrosoft Windows XP Service Pack 2 [Build 5.1.2600]
6 j6 p( v n. ]3 D+ s$ Y2 Y bQQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F 6 F ]. X: C* H' z4 Z. Q5 A
----------------------------------- : s# Q; i7 u1 V4 n! Y. c
Type: EXCEPTION_ACCESS_VIOLATION + f. P1 }+ H" C9 Y, j, j9 t f
Address: 0x6091B687
. `/ B' g/ v/ l+ X" dError: Read address 0x00000000
4 H5 ?) t7 I" S; _Call stack:
5 v6 D" [3 b8 y7 a- _; y0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360) 4 o9 E9 ^/ y# X
0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064) 1 X' V7 ?" {" T1 C* g# X0 k
0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640)
7 h; E5 v$ K9 {. [9 ?, c0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575) ' B8 L' m, h) R- y5 ~+ e
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1)
1 u# R( _! c; r8 [; t9 T3 A/ h" `7 f0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448) & t, h+ }) q* f. F; a% r% N
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724)
* I8 A F9 h4 X6 a" O0x60A00000[1C73] MFC42.DLL: (0,328182,275,1)
' t: {$ r% R* L; O9 ]0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0)
# X1 I3 D& L* H5 y( `0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0) v( }2 w6 \) t5 C6 P/ J' W9 A
0x77D10000[8734] USER32.dll: (1621105537,328182,275,1) 0 J, b. x8 U+ N! j0 B6 ~
0x77D10000[8816] USER32.dll: (0,1621105537,328182,275) ; i- s# E& T% S
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054)
1 l/ G7 n1 {* X, K' @1 w8 y0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780)
4 O" [8 }9 U6 j0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1)
% u1 A7 S' V' ~' y$ \3 @& V$ L8 b0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256)
1 V0 q* u) X4 c. r% e0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883) 3 S& }" L5 M9 I, v: x# J
0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5) ; `3 m; J2 e# N. P9 h P
0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5)
( H; v T5 M$ _( O0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230) 2 ~# g& F/ T8 A& a
0X7C800000[16FD7] kernel32.dll: (0,0,0,0)
& p! @4 Q% n5 p6 N; d$ A) S# l Z- k4 `9 U$ ]5 m; Q7 u; R7 [& x1 ~
Modules:
6 L( C6 J9 s+ A6 a4 k-----------------------------------
' U' Y7 p8 Z+ c5 h: V! n[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40]
2 H) i& X/ {9 R% S* Y$ R: V, M[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47] % X3 V3 H6 q8 N3 k
[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47] + l. X3 a, N o6 O. V) R5 j! V
[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58] / E$ ~: v9 B; w" ?$ f) x
[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12]
6 h9 X6 m0 Z, r8 {" g E[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35] ( C; L; W% Q2 a h3 w
[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03] ' n* c! n" v* c4 d; ~, x1 _ b) U' L5 H& x
[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08]
2 V: v$ }9 H& n[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11] & F' p1 p3 `' p: B. g4 ?# ]) F- J
[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12] 4 ^% t# }1 u. @& {
[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01] : d& D6 j9 F3 `7 I& E' I
[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43] 7 w# N- w* A2 f, u' ]) J1 P- ~
[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54] $ I7 ^1 l) U1 l+ H& f7 V
[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48] ' S; y( n0 s# q# V! E0 { Y# K! c
[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13]
l g. g( p9 T4 Q4 _[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47]
' i+ Y5 t. @( I# Q/ k! m, H[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02] 3 x @% I& e* ?! F1 [
[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55] ! F( R. r9 C5 X7 E$ X8 y
[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27]
9 g! G: j8 x7 e, K/ @5 ?[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54]
% j% p! b! |* }# ^- E5 ~# F c7 K2 ]4 }[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00] ! z/ k4 m3 V9 q4 h
[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19] : W' Y6 m- R9 p, P7 L+ \: N z
[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01]
# i$ r; S3 { ~9 M; D[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26]
1 \5 o" C/ p0 {9 o[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15] 6 Q! P3 L a3 c
[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01] + W" V; y! U- }3 j7 |
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45]
7 G( T' q* T" `1 m; f, ^[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04]
% R* u" @* H/ J+ K+ L+ I. S6 x[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49] % s9 G7 F1 t7 y) T+ f* \
[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12] . k8 p! ~/ t6 r% M
[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43]
4 x6 }- G# J1 Q; z+ Z. d[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43]
# E+ L" g, G2 q# E[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
' B Z$ R! q) {/ J[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06] & c1 ~1 a" [0 L( ?! S8 L9 t
[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33] , }. N3 _2 ]' z( q
[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19] , E. U1 W5 u: y- s( J
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31] 7 l2 k0 \) O$ X
[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55]
1 A9 z& U: ` m2 v! H z[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
; Y7 |. d$ e0 B[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19] 8 m. n! D8 V$ }
[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03]
& w' {& s2 @+ M) ^0 L8 Z% Q[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48] 0 h- e+ _9 y% v# {+ O+ @
[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31]
2 T d4 ]0 ?1 k A: x[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09]
- K3 g* s! O3 k3 |[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39] " `& b& c9 k5 \9 ^6 ~+ B
[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43] 5 y b, t7 K+ Z v: L6 w/ Q3 h
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