4 n0 O- V+ I3 C- @. E- y 一般对于QQ出错或者不能登陆的处理方法是:
2 F; L) ~7 c) n" {3 Y9 { 一、个别号码不能登陆,删除QQ目录里与你不能登陆的号码相同名字的目录,记得在删除以前先备份聊天等信息(可以移走这个目录);
5 c" u' \+ L) p! J- _ 二、所有号码不能登陆,并且出错,检查系统时间;" u' ~) ~9 j9 s4 m8 ?
如果你的QQ登陆老是出错并且崩溃而老是重启动,你需要检查系统时间是否正确。
7 @( @7 X/ r& T N# R 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。7 a4 p w' X3 G5 { a# L
三,关闭防火墙也不能登陆,卸载QQ重新安装;关闭防火墙就能登陆,重新设置防火墙,放行QQ。
$ {2 V9 _( l1 s' l6 [) R0 k 四,安装了QQ2005 Beta3之后的版本,使用USB键盘。
+ x: [( s6 C8 I/ O3 S# ] 特征一、即使输入密码正确,登录QQ也会提示“密码输入错误”;
@! o( J- B3 L ]0 \) V) { Q 特征二、键盘无法输入任何字符;- H% @, s% ]- f0 B
特征三、即使在其他软件(例如游戏)输入字符也会造成系统蓝屏(Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL)或重启。
1 j2 Z2 j5 p+ a 处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件; - |, o7 Y& B, ?5 B9 _
处理步骤二、重新刷新USB键盘驱动;(刷新USB键盘驱动具体方法为:右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序);2 }, `: N7 g# Q3 B6 W& m
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=666549
|; F+ y z* k3 p5 i5 r3 j5 g% A" F; @1 C0 \7 W7 N
, E7 }0 u; u+ n6 o. K 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段;如果非崩溃,只是登陆不成功,请参考《关于QQ不能登陆,域名解析不成功,无法连接该服务器(局域网内使用透明代理)》http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html" m, K( C1 R& o1 A, }
具体的出错内容你可以参考下面的红字信息。
1 @ ]2 v* g* S) M# }! }" v 因为无聊,又补充了这一段:
$ ?* l5 @& G- \* y+ m! X: P 原因是许多应用程序并不处理异常错误(一般是疏忽或者懒)。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION (c0000005)。 产生的原因是因为指针失效,并且指向非法的内存地址,或者企图对只读区域(估计是被保护区域)进行写操作。 如果应用程序没有捕获/处理异常,系统 Win 32 UnhandledExceptionFilter模块(估计就是默认接管异常事件的),将执行下列之一: 例如显示一个消息框,又例如 调用 Dr.Watson,或者调试(不是调戏)应用程序。以下是标准异常错误:
- l6 {7 N3 k- h! d' L+ \ EXCEPTION_ACCESS_VIOLATION2 I$ O# s! O( o( V
EXCEPTION_ARRAY_BOUNDS_EXCEEDED
6 f9 [ n$ ]3 s5 q7 `# DEXCEPTION_BREAKPOINT
! B8 {0 ?. x5 q Y3 D& LEXCEPTION_DATATYPE_MISALIGNMENT! a0 M: V A) ~5 a' O
EXCEPTION_FLT_DENORMAL_OPERAND* P$ ^' S& C& |' x1 \% n: o
EXCEPTION_FLT_DIVIDE_BY_ZERO- e- p p5 ? _
EXCEPTION_FLT_INEXACT_RESULT
3 {1 ^5 O7 e8 N% zEXCEPTION_FLT_INVALID_OPERATION
" m0 ~& f( q+ Y' z% Z: D3 cEXCEPTION_FLT_OVERFLOW
/ S% n$ j! |/ aEXCEPTION_FLT_STACK_CHECK
6 @0 t1 s9 F. o0 v9 L. G" ]+ DEXCEPTION_FLT_UNDERFLOW: q1 w+ K7 Z: ]0 B
EXCEPTION_ILLEGAL_INSTRUCTION
: L% I, X0 S' [9 H% pEXCEPTION_IN_PAGE_ERROR" P0 q. p9 U$ O% B- K' y2 ?0 G
EXCEPTION_INT_DIVIDE_BY_ZERO8 }- {( R0 ^, b5 d/ o+ ^& z& F, I
EXCEPTION_INT_OVERFLOW
4 y) Q5 p* l! B: EEXCEPTION_INVALID_DISPOSITION" U. X7 V8 \' ?
EXCEPTION_NONCONTINUABLE_EXCEPTION% Y* S0 S7 P. A) s4 m- I
EXCEPTION_PRIV_INSTRUCTION
- X8 s$ q2 W! U' qEXCEPTION_SINGLE_STEP
5 V- K- s) R2 m4 P8 X0 QEXCEPTION_STACK_OVERFLOW ) L( y' d2 G6 O" N* h \# k: p
Microsoft Windows XP Service Pack 2 [Build 5.1.2600]
. E' A7 D. {, H4 [QQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F 4 {7 L$ D. @9 i# n9 ^
----------------------------------- ) }4 @/ L/ i+ O/ ]6 S: x
Type: EXCEPTION_ACCESS_VIOLATION
2 l( S$ C+ M `" g6 i7 tAddress: 0x6091B687
8 [) x% D% _. p/ P) f' {6 aError: Read address 0x00000000 $ u( d1 K! \7 ~2 j2 c) j
Call stack:
) E @1 S( G2 ~# O% R; K) a# j0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360)
" j' k5 g5 s* H2 X7 q" R7 d0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064) 5 W: o* T0 P/ O- w: W. X3 \5 q6 X
0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640) . W3 q1 I g% R# B" i% t& |6 e6 L
0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575) ; U6 B! H' h( I" d" a. _
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1) 8 B3 f- H/ M' E% ~1 B( L1 {
0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448) ) F. M+ A' |! {5 W1 J6 }
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724) 0 K0 {" D7 q: a2 G0 g! ?
0x60A00000[1C73] MFC42.DLL: (0,328182,275,1) ) o2 ^% z( t g. X$ N
0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0)
# s7 ^3 G# @/ Y7 Q, G" `0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0) 3 T- ? Q& u; v" @% }6 [: u
0x77D10000[8734] USER32.dll: (1621105537,328182,275,1)
" b1 V7 g& r# b# B0x77D10000[8816] USER32.dll: (0,1621105537,328182,275) ) ~6 J' v: I/ T' K d3 g
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054)
L- {6 ]+ i3 a( w: ^0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780)
, t) M$ }: ~ c" {- p1 [) B' ^+ W7 |$ f0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1) ( x/ Y& L0 ]: ?. I
0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256)
- K5 A8 T5 V9 H% |5 s3 k0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883) ' l" S9 ^* t/ @6 O
0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5)
& h( \2 K b0 } G+ K, u0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5)
8 j$ H1 |, I& {5 t# \2 M2 [4 y9 ^0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230) : ~/ H8 \& n* Y( m
0X7C800000[16FD7] kernel32.dll: (0,0,0,0) ; V' r0 y' i' m1 |
! X# C3 W3 s# L/ B9 r* B) v
Modules: 9 f( V% k: N `' R8 h! E
----------------------------------- / |* N5 G1 a. J( ~" T, w
[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40] 3 M" c3 u. ?$ P$ y% t0 H$ |
[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47]
) ]0 ]+ i' b. T, h5 |+ ?0 |9 n[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47] ) G9 o- \7 d( o% a' W- H# l1 D1 t
[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58]
# T& C# p+ u9 o. `0 g[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12] , K# n0 K6 i; h9 F0 R$ i+ {; ~6 }3 A
[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35] 7 [, i4 F$ Q" C' ?1 E( Z. p
[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03] , U" b0 \* J9 D) N
[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08]
! q3 o, `1 l9 z5 k[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11]
! Z4 B2 R1 r C1 x2 f' ^' T[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12]
$ Z: [* U- h3 V8 ` J/ b[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
1 z3 d3 j$ G; U; [+ E( D! L[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43] 6 `( J; X- T2 q& _- M" H8 x7 E# m$ f
[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54] 7 d" b" Y# q: M6 a
[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48]
0 Y$ P+ Q. S( D! F/ r6 s+ }7 N[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13] ! o4 y( [3 n, X9 g
[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47]
% D+ n5 B" f9 X' s( O. X, B[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
/ H3 D* Y! n2 D; d6 n |! s[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55] . t7 k" f% M9 k0 U$ y
[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27]
8 U1 h6 S# N$ D4 W' V/ K/ r; O[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54] 6 W9 v0 H& O ^1 A$ O
[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00]
) L. h! V' m' S7 l[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19] [0 v2 ?% [ B6 Z/ q1 z0 L
[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01]
% e& q! D8 a, s- E: X( A+ Y4 `[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26] : L0 K9 ?8 n/ E; ^. L) c
[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15] ! _! V( k( M2 g9 e
[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01] }3 ]; N* J8 D
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45] , D' L+ i3 e9 a. K
[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04] ' @- S R4 E6 ^+ G' H* A5 r
[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49]
, M; i) W" [+ K; C2 X( @, M7 |[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12]
# N d4 Z) y4 s# Y. I& |) o[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43]
- I) b/ M/ E6 u[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43] ( X) [# b' l5 i, J- P
[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
) Q* ^) r3 Z/ n. k3 m! N4 d- n[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06]
5 |5 N3 l" s! x3 c[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33]
/ v7 P2 E8 c# J7 h% J[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19] 6 Z3 h f, V0 }% d
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31] / H8 l/ M$ J1 X0 {, ^* ` B% @
[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55] 2 X! x3 O5 L3 k6 H" }' X/ B% O
[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
! {% W# }2 L, I[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19]
7 E. \* N1 s4 f/ C! | U N' H[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03] # T' V: o/ H x, }9 L5 R. ]
[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48] ) j# n/ I, g8 C" \9 X
[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31] * M8 v8 {$ y0 g Y' f
[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09] 8 d1 [2 \/ ~. @- J- C& O
[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39]
9 b( V' H- p6 H( A- D; h) k[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43] 7 F& V8 j, T4 f+ }0 e
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