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一般对于QQ出错或者不能登陆的处理方法是:0 n8 j4 m' X4 g& T0 P `% l- t
一、个别号码不能登陆,删除QQ目录里与你不能登陆的号码相同名字的目录,记得在删除以前先备份聊天等信息(可以移走这个目录);7 N, s- i3 t* m( n: A3 k/ I: o2 A
二、所有号码不能登陆,并且出错,检查系统时间;. [( [$ {) C& z
如果你的QQ登陆老是出错并且崩溃而老是重启动,你需要检查系统时间是否正确。
. G" z; Y( f D 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。- f7 f% i2 ^- x/ k4 P6 y
三,关闭防火墙也不能登陆,卸载QQ重新安装;关闭防火墙就能登陆,重新设置防火墙,放行QQ。
) t4 d% L# @" D) g8 Y* h# N 四,安装了QQ2005 Beta3之后的版本,使用USB键盘。+ j% O0 L; O! a& X
特征一、即使输入密码正确,登录QQ也会提示“密码输入错误”;6 b% W' w7 O3 _3 y/ o# ^: s$ a
特征二、键盘无法输入任何字符;1 m* l2 H1 p1 R$ w* D4 }9 x
特征三、即使在其他软件(例如游戏)输入字符也会造成系统蓝屏(Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL)或重启。
$ m# i" y7 D+ d9 C1 D, C; H7 K 处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件; 0 n, x. U2 v+ ^
处理步骤二、重新刷新USB键盘驱动;(刷新USB键盘驱动具体方法为:右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序);0 l- @/ o" Q8 {4 a6 p& ?9 \
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=6665498 X0 Y, K! f; e. `1 T. b7 o$ i
) C0 V6 q5 f+ H9 M( H
! C8 d) G2 s/ }+ A/ a- k 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段;如果非崩溃,只是登陆不成功,请参考《关于QQ不能登陆,域名解析不成功,无法连接该服务器(局域网内使用透明代理)》http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html, u' h! e: o/ f5 k/ C9 s
具体的出错内容你可以参考下面的红字信息。/ l# M- Y' G; G7 @* {
因为无聊,又补充了这一段:
+ w; O; R( ~ w, k3 w0 o ] 原因是许多应用程序并不处理异常错误(一般是疏忽或者懒)。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION (c0000005)。 产生的原因是因为指针失效,并且指向非法的内存地址,或者企图对只读区域(估计是被保护区域)进行写操作。 如果应用程序没有捕获/处理异常,系统 Win 32 UnhandledExceptionFilter模块(估计就是默认接管异常事件的),将执行下列之一: 例如显示一个消息框,又例如 调用 Dr.Watson,或者调试(不是调戏)应用程序。以下是标准异常错误:
! ?, O$ F/ X6 q8 d6 ?& m7 i: u EXCEPTION_ACCESS_VIOLATION
% i* v+ x) [" FEXCEPTION_ARRAY_BOUNDS_EXCEEDED( J' E& l9 [. x8 R' w
EXCEPTION_BREAKPOINT
6 T3 X, N+ a h1 N) jEXCEPTION_DATATYPE_MISALIGNMENT
8 H: }* k0 Z5 o. q0 j, {. @EXCEPTION_FLT_DENORMAL_OPERAND& _/ Q$ o; o( f d) z1 E9 L" U0 Y
EXCEPTION_FLT_DIVIDE_BY_ZERO
4 P Z7 _2 P5 r l: }6 e& ~EXCEPTION_FLT_INEXACT_RESULT* O1 F- I9 w9 W7 I9 Q
EXCEPTION_FLT_INVALID_OPERATION2 V2 P# }1 k( F7 W( q% a+ \) ?& y! u
EXCEPTION_FLT_OVERFLOW
/ m) I* S) x" j! x0 YEXCEPTION_FLT_STACK_CHECK
3 x; D' E# t: g2 y$ eEXCEPTION_FLT_UNDERFLOW
( m9 h- W3 e; g; \5 B8 DEXCEPTION_ILLEGAL_INSTRUCTION
. m4 V+ O" g# Z, S5 ^. A/ f, hEXCEPTION_IN_PAGE_ERROR
" M$ Z7 e: R+ D5 I- aEXCEPTION_INT_DIVIDE_BY_ZERO. @/ S- ?1 `/ M N8 i& a' {
EXCEPTION_INT_OVERFLOW
* l* U6 E7 h) c* [2 }EXCEPTION_INVALID_DISPOSITION
( Y5 q" x- h) f6 E7 P& u6 ^EXCEPTION_NONCONTINUABLE_EXCEPTION9 \8 v7 G1 J9 R! a* V; d8 F; | z
EXCEPTION_PRIV_INSTRUCTION
& A7 i; z8 u6 `' mEXCEPTION_SINGLE_STEP
: h. d$ f8 G5 w/ O; iEXCEPTION_STACK_OVERFLOW
! }" @$ X2 z1 C% r8 H1 v+ r; XMicrosoft Windows XP Service Pack 2 [Build 5.1.2600]
( d" J9 c3 A6 |. XQQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F ( T$ q+ M& r9 i# x' }! t6 c
-----------------------------------
* S3 ~2 l/ Z2 uType: EXCEPTION_ACCESS_VIOLATION
5 T) c {3 ~8 R: F/ F' u8 FAddress: 0x6091B687 0 h& {# L9 m* ^' P9 c
Error: Read address 0x00000000
) A0 {1 m; }3 N( L2 CCall stack: $ A% _3 y9 ?) w0 }
0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360) 1 z) M* T. s$ ^- [
0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064)
7 f9 K8 l. C- G7 S; v2 Y0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640) & w' f1 Q9 D" E+ v: n3 M
0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575) ! q: Q( s9 R, J5 a) K9 X' ~
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1) 6 }9 \+ A: D0 M
0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448) ' v7 n! w* R$ Q: v3 W
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724) 9 K% A8 o, q9 O( z% p) S2 D
0x60A00000[1C73] MFC42.DLL: (0,328182,275,1) 1 U e& Z$ ^% Y( y$ y3 i
0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0) ( ^; J4 `: M" {# }+ E
0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0)
8 |6 b- ~& [! k6 M# \0x77D10000[8734] USER32.dll: (1621105537,328182,275,1)
; t0 h! J+ \1 J, `! S5 ^/ ~0x77D10000[8816] USER32.dll: (0,1621105537,328182,275) 2 y& @0 v. o3 F: c( v
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054)
' Y$ z- w/ h8 _7 z% I- p {& s* y0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780) 7 O3 p+ m" I1 ~. g
0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1) 8 V7 T2 o+ c& |- a( \
0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256) 8 @8 K5 M$ X1 F
0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883)
- M1 D. t7 B, G6 P0 ^0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5) 6 J, f# i- s8 F/ ]# T% v' g& j- E" L
0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5) + B [( a8 F6 Q; r
0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230)
8 c9 T$ {# ]0 r8 h0X7C800000[16FD7] kernel32.dll: (0,0,0,0)
- W+ `" J& M `4 O; [$ G( O) h! o4 S. b/ y# ^: g6 [4 O- ^9 P
Modules:
" N; A$ y5 J& K# V8 p: w* \-----------------------------------
9 e0 x% Q5 B% I0 _[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40] " H, I9 u0 J( ?7 ~0 J
[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47] : d5 |7 D' M7 Y( V6 i9 Y* J7 k7 x
[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47]
! { d* [* H( {7 f, A* X[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58]
7 ^0 w, w" z7 s" I[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12] 9 T( K; t5 n9 H: j5 X K
[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35]
5 p& a+ J: B, B" ~3 f1 N6 N[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03]
" a! L t" U2 Y: Z3 \% M[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08] $ i. X, f( Q( g; n! Z
[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11]
1 c6 Y8 i; ~: F: _[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12]
% Y' ?! O. V% Y7 z) b[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
1 b" c3 T4 U+ J/ y, Q& F& h+ U" [[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43]
6 w0 F1 l, @7 E. S3 _, m[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54]
2 w# N; a: g5 G Y6 s8 l/ U# p[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48] 7 r5 l, N5 d, u5 u; f7 n& n5 T4 g o
[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13]
' Y9 W* z6 H) n% M9 X[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47] 3 D7 `4 @+ g6 W) T! O* u, t
[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
/ X' ? \) }3 B: b, k! e' E; p[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55]
: a5 A2 C- e( u+ {0 n: w[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27] ( Z( L! F) d$ i" I1 t
[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54]
9 Q( c( W, S8 e" u. x- _; H5 a[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00]
! N. g4 V. x% m8 g& \: A[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19]
7 r5 R, H/ m4 v[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01]
. V1 j! E+ `4 Y, L1 X[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26]
" ~" ^2 q7 ~1 X; i! W7 _[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15] , r( |: |* S0 t: _1 z9 o
[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01] * z) s; c/ ^8 ~( e1 z
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45] # v: \6 A ?$ y7 P- W* g9 A
[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04] ' _4 \% w! K G: Z' A
[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49]
/ u; J& i, y7 F1 K- Y8 I! _2 {[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12] . ]" k& Y" D3 g- n) I# w8 J: H
[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43]
( \4 B' q7 C! O# T( u3 ?[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43] 3 N* c/ A0 Y1 E8 I2 M/ Z1 A& k
[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
5 d3 R8 Z+ g$ M( F0 y5 ? f9 D[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06]
' a+ _% a$ B3 ]3 T[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33]
- H* x+ A' @& q* `% S* M. A$ D H[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19] " n' A: s8 W V5 y# `( _
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31] 4 w8 \3 |# l5 c; N: G
[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55] & b0 e2 d, T: Z3 Y2 s% ?# C! D
[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
5 k7 u3 Q/ b( e k5 ^8 K) ^[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19] 1 ]9 z f) R) C) z* i; |
[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03] 5 i; R& } l# J* `: ?& @ \
[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48]
: h" U" E. M* L[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31]
2 M0 ]8 `6 ^( E) j[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09] 7 k4 P" F# Y( O6 L x
[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39] 3 u# ?6 j4 J) O5 W2 l+ g
[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43] $ Z$ w/ @6 ~' V* E" w. Y: h6 Q8 x/ z
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