, s) v# [) r$ p, U( G7 {/ m ? 一般对于QQ出错或者不能登陆的处理方法是:+ d, l) `# G, }( R& N5 s8 R
一、个别号码不能登陆,删除QQ目录里与你不能登陆的号码相同名字的目录,记得在删除以前先备份聊天等信息(可以移走这个目录);0 C( d0 N# N: \* l; r
二、所有号码不能登陆,并且出错,检查系统时间;
1 \9 A. b G' V w' @8 H 如果你的QQ登陆老是出错并且崩溃而老是重启动,你需要检查系统时间是否正确。, F7 ~1 m3 i' |
判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。
5 W$ c8 G0 Q7 ~) ` 三,关闭防火墙也不能登陆,卸载QQ重新安装;关闭防火墙就能登陆,重新设置防火墙,放行QQ。) h! }% x- K1 ~# @' n" x# o
四,安装了QQ2005 Beta3之后的版本,使用USB键盘。; O% f, m* H: `$ g3 r/ }, k" V6 B( o
特征一、即使输入密码正确,登录QQ也会提示“密码输入错误”;
$ x5 X, a' O3 M8 ]3 k8 j2 t3 s 特征二、键盘无法输入任何字符;
1 ]! Q0 t; f5 O7 P7 F: Y- |7 `3 M/ S 特征三、即使在其他软件(例如游戏)输入字符也会造成系统蓝屏(Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL)或重启。0 M' w* Y5 G' T/ q) U0 E$ r
处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件; % c3 y% W" j. w% d5 r( ^2 D
处理步骤二、重新刷新USB键盘驱动;(刷新USB键盘驱动具体方法为:右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序);. ^+ l7 F' }! S, l- O' z* I2 N* W: n
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=666549- `% w F, \ h. y" n5 B/ }
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判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段;如果非崩溃,只是登陆不成功,请参考《关于QQ不能登陆,域名解析不成功,无法连接该服务器(局域网内使用透明代理)》http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html
6 ^+ V# }6 @1 G5 h- q% G+ M 具体的出错内容你可以参考下面的红字信息。
' H* s U) r, W' H- r' b' d7 k5 A 因为无聊,又补充了这一段:+ e2 _8 i6 e; S! ]
原因是许多应用程序并不处理异常错误(一般是疏忽或者懒)。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION (c0000005)。 产生的原因是因为指针失效,并且指向非法的内存地址,或者企图对只读区域(估计是被保护区域)进行写操作。 如果应用程序没有捕获/处理异常,系统 Win 32 UnhandledExceptionFilter模块(估计就是默认接管异常事件的),将执行下列之一: 例如显示一个消息框,又例如 调用 Dr.Watson,或者调试(不是调戏)应用程序。以下是标准异常错误:$ y0 _5 k/ u0 h
EXCEPTION_ACCESS_VIOLATION: s# H8 \9 f# n/ V7 x' x; A
EXCEPTION_ARRAY_BOUNDS_EXCEEDED
8 b% g. w, O- O: O+ \8 C% ~EXCEPTION_BREAKPOINT
$ o* w' M! U6 TEXCEPTION_DATATYPE_MISALIGNMENT
! ?! i& u, z2 q7 w# [. REXCEPTION_FLT_DENORMAL_OPERAND+ s! m5 c0 ~: P9 H& f
EXCEPTION_FLT_DIVIDE_BY_ZERO
" a% I6 _* d! q4 P6 dEXCEPTION_FLT_INEXACT_RESULT
. T! X! ~- f& r! P: V# xEXCEPTION_FLT_INVALID_OPERATION0 h" u) u7 @5 w5 q9 S
EXCEPTION_FLT_OVERFLOW
. ^$ h; P4 q0 N. X( \4 q9 jEXCEPTION_FLT_STACK_CHECK
/ B6 g1 A% S* z( e6 M) P" |: u! MEXCEPTION_FLT_UNDERFLOW
4 V6 B7 q8 k+ p6 ]2 IEXCEPTION_ILLEGAL_INSTRUCTION
" v; n1 H. o8 A, JEXCEPTION_IN_PAGE_ERROR
/ P) Y5 c" M! bEXCEPTION_INT_DIVIDE_BY_ZERO; U& M/ z- u: I, I- F
EXCEPTION_INT_OVERFLOW9 p4 t: x& \$ R! |% ]( _
EXCEPTION_INVALID_DISPOSITION$ q2 K/ `3 J+ J- y1 I! Z, ]
EXCEPTION_NONCONTINUABLE_EXCEPTION
+ o3 b1 H6 w, X0 q8 [$ hEXCEPTION_PRIV_INSTRUCTION# N% O0 [; L( v) f+ d# A
EXCEPTION_SINGLE_STEP2 g" U; P: n6 l1 h3 n5 A
EXCEPTION_STACK_OVERFLOW 8 C0 ?$ z; C6 A/ a6 P/ \
Microsoft Windows XP Service Pack 2 [Build 5.1.2600] , n( E) p( Q3 x- ~* p) j
QQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F
- o( J: U5 V) v& f, k6 J----------------------------------- 9 ~8 h5 }0 i& a. k: ^) C- Z
Type: EXCEPTION_ACCESS_VIOLATION ( _3 b, [) J Y# W# _/ B4 ]
Address: 0x6091B687
/ S% X' m8 h4 |: C, I. FError: Read address 0x00000000 6 ^* N% L5 T( p t
Call stack:
2 q2 P, S4 S) c& `5 b2 A V# A0 l0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360)
2 ~. z7 O+ A2 }8 B( K0 z0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064)
, y; f. T7 C$ r j) S. I W6 o: H2 L5 M0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640) . ]2 M8 ?: x0 [2 d" Z
0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575) % o8 ]+ o- |, q1 y" k
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1)
8 |: p" R8 P2 M3 k" M0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448)
( q9 R) W5 V, a i, H0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724)
$ _! S. z" {( f3 p2 U7 i# X1 Z0x60A00000[1C73] MFC42.DLL: (0,328182,275,1) ' G2 U5 L# q9 i$ e! l
0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0) 6 d- A# r6 Z# g9 V: Q8 e
0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0) 2 z3 Q. R7 F0 E# K. ?: I
0x77D10000[8734] USER32.dll: (1621105537,328182,275,1) 8 ]" L) {" L3 {. U% ~
0x77D10000[8816] USER32.dll: (0,1621105537,328182,275) $ ` F2 l# d! y7 Q3 O( S
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054) " @/ k" r6 H& _; n- ^) _ a
0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780) ' G* |) g) ~ h+ K: @8 ~ U
0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1)
" C. F0 w/ E5 T6 ^3 U# g' m( y0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256) & o0 l. z3 M. t& U7 E
0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883)
& }' X# y6 B+ x# Y$ A( l0 G0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5)
# i; Z; P& P; \' k O( R0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5)
1 y( [6 S: r: \0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230) ; o' g% y# t, |2 I; s% a. c
0X7C800000[16FD7] kernel32.dll: (0,0,0,0)
: [ C' Y4 n) i9 N+ \) j0 S8 }
) u2 W4 d3 g/ Y& u. }; bModules: 4 V) j' S8 o* Z0 c0 k- W" c! H/ {
----------------------------------- " l7 ?; u. T( N$ u6 r
[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40] : X6 _+ |$ i8 p, x+ I, T
[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47] & J V. N4 d( ~. o3 X( |
[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47]
5 e7 k% n/ v- q. b* a5 d[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58] " b# N: b# D' N* A: y8 [
[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12] 8 p6 [: Q2 N5 i
[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35] [) L. ?7 g( b U
[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03] ; ~7 j$ u, G/ c- S* K3 h
[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08] ! a/ P3 M" \( Q& W- g) R R" w7 M
[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11]
/ s. O5 a: H8 ?2 ]1 l* y# U[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12] 4 |5 P& p" i6 W6 l9 ~. }. [8 ^% B
[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
4 b) a* e0 s- h7 B. t8 s ]; e[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43] ?" J4 i0 Z' w, k/ Z0 I S; h
[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54]
. c9 C w$ ^" y0 b3 a8 P[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48] - P7 L" q& a! P6 d# x
[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13]
* U9 W& T, W) l7 H3 p[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47]
$ B' E# e) W% m[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
2 j$ s: Z1 O }4 _[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55]
% d% N4 E8 f- R* z: _$ g[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27] 4 V& `" u% m. g# w$ E0 g; K+ f* n
[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54]
+ l3 Q: i1 x2 |# D[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00] : k/ R4 L7 D0 j! M5 p
[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19] ( z3 k( M2 t9 ~& j
[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01] # z: y8 O2 I. `3 X1 Q2 ]
[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26]
/ M# I( P r/ u0 p[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15] ; {* l! [6 t" v8 _9 L j" ?
[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01] / Q. {5 u" Z$ z) W
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45]
; r4 v& o/ H. d& n' [$ L% d[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04] : c9 c! Z+ O8 g/ ~: Q7 X# d
[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49]
# ?8 q3 m( D; w5 P[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12] & U' N- r' s1 H
[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43] 5 p$ Y" w" `6 \9 x2 ]0 A, y
[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43] 0 F3 y% E+ K4 u" f$ D
[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
7 f7 w3 x/ _' R& b l2 z[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06] 3 n* e( I" ]6 q6 ~6 t
[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33] - F4 ~" D/ ~- b% O" V9 f7 [: [
[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19] 1 E9 n, t/ V! r _
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31] " {& G- I& Z; h& K- u
[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55] 0 q# e- [1 L# X" O6 L) D# h
[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33] A% U& {! V4 w" [
[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19] 1 U6 {1 Z! ~4 `; l) Q" O; J
[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03]
" C& X1 I! Z( ?3 Y' h5 j3 H* ?[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48]
* q& q+ [: I& D( U[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31]
% [7 s$ c# [4 F7 v e0 J: ?' t[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09] ' M1 a: I5 f3 @0 R! |9 j8 v
[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39]
' q# W; O, G3 ?[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43]
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