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一般对于QQ出错或者不能登陆的处理方法是:
& h/ `2 h4 z8 v# M* p- @6 z& X* B 一、个别号码不能登陆,删除QQ目录里与你不能登陆的号码相同名字的目录,记得在删除以前先备份聊天等信息(可以移走这个目录);
- y/ `8 Z( t# f( M7 G; t4 [ 二、所有号码不能登陆,并且出错,检查系统时间;; k# ^% o4 _6 T% |" c& W
如果你的QQ登陆老是出错并且崩溃而老是重启动,你需要检查系统时间是否正确。
: s& Y; j1 @, \8 f( s4 R 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段。
) u. w( x) } y- v/ Y* }& f$ ] 三,关闭防火墙也不能登陆,卸载QQ重新安装;关闭防火墙就能登陆,重新设置防火墙,放行QQ。( r) H" M: C7 B7 R3 S& p. m
四,安装了QQ2005 Beta3之后的版本,使用USB键盘。" s" `6 G2 U& r0 ?7 y
特征一、即使输入密码正确,登录QQ也会提示“密码输入错误”;
" Y3 n1 |/ Y" P0 \; v 特征二、键盘无法输入任何字符;2 x* `, J3 p) m6 e
特征三、即使在其他软件(例如游戏)输入字符也会造成系统蓝屏(Stop:0x0000000A (0x80493048,0x00000002,0x00000000,0x80493048)IRQL_NOT_LESS_ORT_EQUAL)或重启。
1 U- d5 t0 o# A 处理步骤一、删除QQ安装目录下的npkcusb.sys、npkcrypt.sys和npkcrypt.vxd三个文件;
5 O3 `" A7 d) E+ }5 ] t0 f 处理步骤二、重新刷新USB键盘驱动;(刷新USB键盘驱动具体方法为:右键点击我的电脑>>属性>>硬件>>设备管理器>>人体学输入设备>>右键点击USB人体学输入设置>>更新驱动程序);, W. A! t# \3 |$ v1 P7 P
具体解释查看《键盘加密技术与部分USB键盘不兼容的临时解决方法》http://bbs.qq.com/cgi-bin/bbs/show/content?from=t&groupid=103:10040&messageid=666549$ k1 }( n+ p+ }( S6 S# e
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1 p, R F3 y) h 判断QQ崩溃比较明显的特征是出现“Type: EXCEPTION_ACCESS_VIOLATION”字段;如果非崩溃,只是登陆不成功,请参考《关于QQ不能登陆,域名解析不成功,无法连接该服务器(局域网内使用透明代理)》http://hi.baidu.com/%D5%DD%B2%F5/blog/item/eb13244ee5b8e4cad1c86aa5.html
, f* p' U W. ^0 h0 l 具体的出错内容你可以参考下面的红字信息。/ E+ L0 I0 _! s) s1 l
因为无聊,又补充了这一段:( o" z; n( G8 R% m1 N
原因是许多应用程序并不处理异常错误(一般是疏忽或者懒)。 最常见异常错误是 EXCEPTION_ACCESS_VIOLATION (c0000005)。 产生的原因是因为指针失效,并且指向非法的内存地址,或者企图对只读区域(估计是被保护区域)进行写操作。 如果应用程序没有捕获/处理异常,系统 Win 32 UnhandledExceptionFilter模块(估计就是默认接管异常事件的),将执行下列之一: 例如显示一个消息框,又例如 调用 Dr.Watson,或者调试(不是调戏)应用程序。以下是标准异常错误:
+ E3 n1 e G- d* ] EXCEPTION_ACCESS_VIOLATION) P* ]' p* |1 ~9 Q9 d
EXCEPTION_ARRAY_BOUNDS_EXCEEDED& S! ~8 M0 N5 n* _3 r8 c% E1 [* c
EXCEPTION_BREAKPOINT
( V v, `7 t8 DEXCEPTION_DATATYPE_MISALIGNMENT
3 S7 p+ f: V+ c- r# NEXCEPTION_FLT_DENORMAL_OPERAND, v1 f* W8 B0 c9 m" `
EXCEPTION_FLT_DIVIDE_BY_ZERO
l' l0 P0 [" m$ sEXCEPTION_FLT_INEXACT_RESULT
3 q) I5 K- D* O1 _9 Q5 iEXCEPTION_FLT_INVALID_OPERATION/ b8 H7 e/ U4 |0 u! H) w3 y
EXCEPTION_FLT_OVERFLOW
: d* V# W; D$ z0 u/ x) f8 NEXCEPTION_FLT_STACK_CHECK
3 Q' [4 G3 N c* _$ ~EXCEPTION_FLT_UNDERFLOW5 d+ x2 V5 y6 g. [& O/ I) _
EXCEPTION_ILLEGAL_INSTRUCTION% I( d! |+ u' d4 T) y
EXCEPTION_IN_PAGE_ERROR/ s3 O1 ]4 _9 U
EXCEPTION_INT_DIVIDE_BY_ZERO
: }& g1 }8 V4 Y8 X/ G' H- wEXCEPTION_INT_OVERFLOW* z) a" {& A# i! i% J
EXCEPTION_INVALID_DISPOSITION
5 {$ S* }& }1 x0 F# b: jEXCEPTION_NONCONTINUABLE_EXCEPTION
$ N: q7 k1 T, P* i, m1 \! VEXCEPTION_PRIV_INSTRUCTION' F, R2 E$ g2 }& s0 z8 h
EXCEPTION_SINGLE_STEP
; p5 f1 b5 N0 U" v- L! E4 jEXCEPTION_STACK_OVERFLOW
) L" F6 |4 q. \" zMicrosoft Windows XP Service Pack 2 [Build 5.1.2600]
+ ~9 e6 ^$ b$ Y1 u$ E6 v; y6 cQQ 15.95.360 SP0 KB1 41D118AC147858F1D0814D7D7D7BD91F
- i# q2 B5 [: e1 `0 g" r-----------------------------------
7 \6 W5 t/ L o! l+ h$ A/ w, HType: EXCEPTION_ACCESS_VIOLATION 5 E; j" [5 ~+ P6 m# d6 G8 a
Address: 0x6091B687
# q" W" z1 J3 Y% v" F' ZError: Read address 0x00000000
2 {2 S6 w4 F, Q+ fCall stack:
/ w- K3 t" w: V) d: u* d. C3 ~) a0x60900000[1B687] LongConnection.dll: (10981040,11042064,1398280,1388360)
- [: Y+ Y( w: A; _( u' n u0x60900000[D46A] LongConnection.dll: (60284848,10981040,11955776,11042064) ' d! j$ F, x4 T1 d
0x00400000[70C04] QQ.exe: (-58,0,11042268,11034640) . T% g5 v: d( _- [, e' ?5 b' O
0x00400000[726BA] QQ.exe: (100,11042204,11042204,1611246575) 5 f6 Q/ j4 x& b" I3 o. K. ^' Z
0x60090000[AC84] BasicCtrlDll.dll: (100,0,1621106777,1) 0 [' b4 K N, A1 a5 d
0x60090000[AC0E] BasicCtrlDll.dll: (275,1,1611361752,1244448) 0 |5 ?; \2 A+ c: O
0x60A00000[1CEA] MFC42.DLL: (275,1,0,1244724)
* B! ^8 Y) k' P: X/ p1 F$ p' T5 a0x60A00000[1C73] MFC42.DLL: (0,328182,275,1)
6 C* G" m# y) r1 K0x60A00000[1BFB] MFC42.DLL: (328182,275,1,0)
: d* t( Z5 ~& `; j$ s0x60A00000[1BBA] MFC42.DLL: (328182,275,1,0)
4 N2 j9 a: \3 O2 I$ {5 U3 f0x77D10000[8734] USER32.dll: (1621105537,328182,275,1) . X6 G ] G/ y8 e2 S2 W
0x77D10000[8816] USER32.dll: (0,1621105537,328182,275) & l7 e: d: O) i5 q8 e ]6 i
0x77D10000[89CD] USER32.dll: (5743020,1,5743020,1621103054) . z4 F3 x3 q# S/ ^1 U3 P
0x77D10000[96C7] USER32.dll: (5743020,1,5742968,1621135780)
. c. C# G, N8 F. J. k/ O8 [0X60A00000[11CE] MFC42.DLL: (5742968,5742968,1245120,-1)
, ?9 z7 T* z s7 ~0 s9 \& M0X60A00000[91A4] MFC42.DLL: (5742968,1621144830,-2147483647,1385256) 4 `5 y* V# F/ f' a
0X60A00000[9154] MFC42.DLL: (-2147483647,1385256,0,5225883) ( r* Z! L" k. _) d( L6 G! L7 P
0X60A00000[B4FE] MFC42.DLL: (4194304,0,1385256,5) 4 I0 R4 f. v5 N
0X00400000[FBD9B] QQ.exe: (4194304,0,1385256,5) $ t; V* ]# L a1 u5 r" W. v8 x
0X00400000[84803] QQ.exe: (-2147483647,1233756,2147336192,-2141908230) % j" r# l% N% W
0X7C800000[16FD7] kernel32.dll: (0,0,0,0) 1 O4 |- B. d0 H# j
% c6 g; F1 b4 S, K1 I5 {Modules: ' T) d) T/ h/ d/ \* g! x8 `
----------------------------------- + e, S9 q- h( l- r
[ 0x00400000 ] C:\Program Files\tencent\QQ\QQ.exe [0.0.0.0,2006-12-20 12:56:40] 4 E" U S+ K, G* \- c
[ 0x012C0000 ] C:\Program Files\tencent\QQ\npkcntc.dll [2006.6.27.1,2006-08-15 17:09:47]
: m+ S( x. `$ h2 I$ _[ 0x01310000 ] C:\Program Files\tencent\QQ\npkpdb.dll [2003.10.1.1,2003-10-09 12:33:47] * t# |! S" Z. M' Z: m6 D
[ 0x01B30000 ] C:\Program Files\tencent\QQ\QQRes.dll [1.0.0.1,2006-12-20 12:37:58] 9 @3 k, n3 M- M" u7 b7 C5 [3 ^( s% \
[ 0x026B0000 ] C:\Program Files\tencent\QQ\CQQApplication.dll [,2006-12-20 20:50:12]
2 ~( u1 [! v& T[ 0x03150000 ] C:\Program Files\tencent\QQ\HostingMgr.dll [1.0.0.1,2006-12-20 20:50:35] ( y4 I2 t/ U0 A+ I2 u
[ 0x033B0000 ] C:\Program Files\tencent\QQ\QQAllInOne.dll [,2006-12-20 15:08:03] 4 M3 B& V3 Y3 ] Q3 r3 T: U
[ 0x10000000 ] C:\Program Files\tencent\QQ\QQBaseClassInDll.dll [1.0.0.1,2006-12-20 13:57:08]
2 b* ^, b3 u1 Q2 k[ 0x20000000 ] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.2180,2004-08-04 15:54:11]
' A- @3 v2 u7 S. o7 N[ 0x30000000 ] C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx [9.0.16.0,2006-06-23 03:30:12] 5 S7 Q+ |' Z' ^
[ 0x5ADC0000 ] C:\WINDOWS\system32\UxTheme.dll [6.0.2900.2180,2004-08-04 15:52:01]
$ i, f! m7 t d3 y- O; n[ 0x5D170000 ] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.2982,2006-08-25 23:49:43]
8 i3 }, q/ b; W& y* ~[ 0x5EFE0000 ] C:\WINDOWS\system32\OLEPRO32.DLL [5.1.2600.2180,2004-08-04 15:52:54]
, {2 O. B& l# J6 C2 ~0 O! e[ 0x5FDD0000 ] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.2976,2006-08-17 20:29:48] * [/ e+ D4 I ?1 j/ u5 _
[ 0x60090000 ] C:\Program Files\tencent\QQ\BasicCtrlDll.dll [6.0.200.320,2006-12-07 15:58:13] : v+ q' N2 j3 I% ]/ \9 t
[ 0x600F0000 ] C:\Program Files\tencent\QQ\CameraDll.dll [1.0.0.1,2006-08-19 15:38:47] - a4 P3 T( I7 L+ a# P' \: ~
[ 0x60310000 ] C:\Program Files\tencent\QQ\FlashAvatarDll.dll [1.4.0.1,2005-05-26 13:00:02]
* Z* B/ j3 P5 \, n5 g p6 Y9 T[ 0x60350000 ] C:\Program Files\tencent\QQ\gdiplus.dll [5.1.3102.2180,2004-08-04 15:50:55] / P' F5 S# T/ A3 o+ i. g& y
[ 0x60640000 ] C:\Program Files\tencent\QQ\GroupLive.dll [,2006-12-20 12:35:27] 1 f/ E, y6 Z, T8 L- D8 w
[ 0x60870000 ] C:\Program Files\tencent\QQ\LoginCtrl.dll [1.0.0.1,2006-12-20 12:35:54]
& L2 ]% f% H1 @[ 0x60900000 ] C:\Program Files\tencent\QQ\LongConnection.dll [5.0.200.160,2006-12-07 15:59:00] & `1 G( u, P1 l; f5 u. D
[ 0x609D0000 ] C:\Program Files\tencent\QQ\MailSummary.dll [1.0.0.1,2006-12-20 12:56:19]
9 e/ F! ^0 Y9 q! S& B& I, v8 T' n[ 0x60A00000 ] C:\Program Files\tencent\QQ\MFC42.DLL [6.0.8665.0,1999-12-11 01:17:01] # ~5 n2 F: y( B, \
[ 0x60BA0000 ] C:\Program Files\tencent\QQ\NewSkin.dll [1.0.0.1,2006-12-11 17:19:26]
T9 l+ \6 n5 j4 e" [ q[ 0x60FD0000 ] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.2180,2004-08-04 15:51:15]
. o. T* D' x8 R% ~# [[ 0x612D0000 ] C:\Program Files\tencent\QQ\QQAPI.dll [1.0.0.1,2006-12-20 12:36:01] 1 B* ^8 f3 F1 L1 O3 r8 V/ x/ I
[ 0x61310000 ] C:\Program Files\tencent\QQ\QQAvatar.dll [,2006-12-20 12:31:45] + O# x2 z, Y) H* Q" i5 J
[ 0x615B0000 ] C:\Program Files\tencent\QQ\QQConfigPlugin.dll [1.0.0.1,2006-12-20 12:36:04] 3 F1 p) D% o6 ?7 R0 L2 D2 Z) i8 L
[ 0x61650000 ] C:\Program Files\tencent\QQ\QQGroupMng.dll [1.0.0.1,2006-12-20 12:35:49] 5 p% l! E. _% I8 L4 G U- i
[ 0x616C0000 ] C:\Program Files\tencent\QQ\QQHelperDll.dll [1.0.0.1,2006-12-11 17:19:12] , h9 ~* u9 T8 R6 y, i
[ 0x61760000 ] C:\Program Files\tencent\QQ\QQKnowledgeSearch.dll [1.0.0.1,2006-12-20 12:27:43]
3 m3 w0 ^+ v5 {3 W) s[ 0x61790000 ] C:\Program Files\tencent\QQ\QQMainFrame.dll [,2006-12-12 09:56:43]
, P% G& u$ P q1 B' h b5 \: ?[ 0x61960000 ] C:\Program Files\tencent\QQ\QQPlugin.dll [,2006-12-13 16:29:00]
7 M1 ?; D- Y p( J S- z3 ~[ 0x61BE0000 ] C:\WINDOWS\system32\MFC42LOC.DLL [6.0.8665.0,2001-09-01 07:01:06] 7 H9 Z* S# y7 @7 f
[ 0x61F50000 ] C:\Program Files\tencent\QQ\QQSpace.dll [1.0.0.1,2006-12-20 12:37:33] ' @5 K/ u7 K- j( A- R; |
[ 0x62060000 ] C:\Program Files\tencent\QQ\QRingMng.dll [,2006-12-20 12:35:19] , j% @3 N" g, f/ c8 R: P& q
[ 0x62080000 ] C:\Program Files\tencent\QQ\RICHED20.dll [5.31.23.1218,2003-03-26 11:45:31]
; ?: w: ~; w3 q; J$ P[ 0x620F0000 ] C:\Program Files\tencent\QQ\RICHED32.DLL [5.0.2134.1,1999-12-11 01:14:55] 4 C" f8 [" V. k' m/ U
[ 0x62110000 ] C:\Program Files\tencent\QQ\SCCore.dll [2.0.0.1,2006-08-07 11:12:33]
/ x- Y* ]8 B% O" F[ 0x62260000 ] C:\Program Files\tencent\QQ\UserDefinedHead.dll [1.0.0.1,2006-12-20 12:37:19] 4 W8 T. G" ~7 @6 [8 G; Q
[ 0x62290000 ] C:\Program Files\tencent\QQ\vbscript.dll [5.6.0.7426,2002-02-27 06:58:03] # E# H( S) z# V( N0 ~0 |
[ 0x624A0000 ] D:\Program Files\Tencent\QQ\TIMProxy.dll [0.3.2.4,2005-08-18 15:39:48]
* E( W+ c1 a+ z4 G$ C2 o# V[ 0x62C20000 ] C:\WINDOWS\system32\LPK.DLL [5.1.2600.2180,2004-08-04 15:51:31]
' |' B$ i! R2 V[ 0x68D60000 ] C:\WINDOWS\system32\DBGHELP.dll [5.1.2600.2180,2004-08-04 15:51:09]
$ k$ x) K+ ]& ?7 n+ V, W[ 0x6DD30000 ] C:\WINDOWS\system32\INDICDLL.dll [5.0.2920.0,1999-12-11 01:16:39] : |* V! ~% l( R$ M% _) i
[ 0x70E20000 ] C:\WINDOWS\system32\asycfilt.dll [5.1.2600.2180,2004-08-04 15:51:43] ! h1 j3 r* E" X1 b2 h
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