Telephone Language

e文

Here are some typical phrases that you can use in a telephone conversation.

Answering the phone ======================== Hello? (informal) % p5 _6 k+ w" |5 N$ ?$ MThank you for calling Boyz Autobody. Jody speaking. How can I help you? / ]# a! [% F |' v: |% }. YDoctor's office. - G: J8 l6 K- ?7 Z, UIntroducing yourself ========================= , _1 T% y- |) _& C9 t/ {: I$ C9 _Hey George. It's Lisa calling. (informal) Hello, this is Julie Madison calling. Hi, it's Gerry from the dentist's office here. 6 }0 L' B7 z7 e. ?4 i+ K, n2 KThis is she.* $ g/ K9 s; {) P0 K- HSpeaking.* R4 M0 Q/ }; C; e5 F; k* U j*The person answering says this if the caller does not recognize their voice. Asking to speak with someone ============================== Is Fred in? (informal) Is Jackson there, please? (informal) ) H( t# l/ U2 y7 m! V( ICan I talk to your sister? (informal) May I speak with Mr. Green, please? Would the doctor be in/available? ! X$ Y% A0 G* T9 y- BConnecting someone ====================== 2 [/ \7 t d5 |$ a Just a sec. I'll get him. (informal) Hang on one second. (informal) - I# d3 [3 [4 P3 d# y' \# Z- LPlease hold and I'll put you through to his office. ; X& t1 D1 y0 D- T& t; IOne moment please. 3 } i3 b7 l! B' ]& e. X: cAll of our operators are busy at this time. Please hold for the next available person. 2 N- j7 n) }1 \* Y) B 4 }8 `* p- c& N9 YMaking special requests ========================= 6 w% _" Q* @' i: W; n/ u/ f Could you please repeat that? Would you mind spelling that for me? $ l+ c3 W' q- P' W k& t" t# z! ~. dCould you speak up a little please? 0 Y5 s& `- g3 q+ VCan you speak a little slower please. My English isn't very strong. Can you call me back? I think we have a bad connection. ( y, o1 _6 F' P5 G- @3 MCan you please hold for a minute? I have another call. 4 v) v, K6 I- F& _, b, |9 ` ' p/ f- ]+ Y m/ [* p, _Taking a message for someone * \ l( L* L- ]: |================================== Sammy's not in. Who's this? (informal) I'm sorry, Lisa's not here at the moment. Can I ask who's calling? I'm afraid he's stepped out. Would you like to leave a message? * a* r) b' @& j. X/ O* D6 u4 vHe's on lunch right now.Who's calling please? & M0 g! }8 ?; z# O) u: `He's busy right now. Can you call again later? I'll let him know you called. I'll make sure she gets the message. Leaving a message with someone , L% b; T" `0 G9 `================================= 4 |2 `/ t# b3 h' x- M: H Yes, can you tell him his wife called, please. ( l+ j5 ~ L+ F8 {, P0 z2 G/ CNo, that's okay, I'll call back later. 0 u+ Q N. T {0 t8 r6 |& qYes, it's James from CompInc. here. When do you expect her back in the office? , w0 O$ r* r' r2 r/ nThanks, could you ask him to call Brian when he gets in? 9 F2 t9 h2 y6 n7 k- H3 Y8 z: l' {4 |Do you have a pen handy. I don't think he has my number. Thanks. My number is 222-3456, extension 12. 5 i/ o5 k. F1 v3 D7 l* @ # y6 v( g& x$ Y! n, DConfirming information =========================== Okay, I've got it all down. $ _/ c9 G( G x/ w3 x# o+ z5 P" sLet me repeat that just to make sure. Did you say 555 Charles St.? You said your name was John, right? I'll make sure he gets the message. 7 T# o& |5 Y- L8 i: P5 p 6 d2 B6 ]: ^: N1 l8 Z' h1 s0 sListening to an answering machine J6 L8 a2 m+ u/ h W0 M==================================== ! L1 j! {4 n8 u) k5 ] Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you. Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can. Thank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896. Leaving a message on an answering machine =========================================== x/ ^9 i7 i1 p; t, G- [ P Hey Mikako. It's Yuka. Call me! (informal) , C. a# s6 E# B( k2 h7 i$ t& jHello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you. Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient. . t' Q0 \2 v) C * p8 k Y4 w+ `% t8 D& |Finishing a conversation 3 p# E, l! _4 S' _0 o' q============================= Well, I guess I better get going. Talk to you soon. Thanks for calling. Bye for now. 2 A8 p+ q/ A! G+ t; UI have to let you go now. I have another call coming through. I better run. I'm afraid that's my other line. I'll talk to you again soon. Bye. & d+ E3 C% _8 l6 Q0 r% N2 u8 H

[em05]