Telephone Language

e文

Here are some typical phrases that you can use in a telephone conversation.

Answering the phone & E8 @! @4 c5 f9 _' |; F I======================== 2 Y2 ^# R$ B0 ^9 z5 q7 A; u& hHello? (informal) Thank you for calling Boyz Autobody. Jody speaking. How can I help you? Doctor's office. Introducing yourself ========================= Hey George. It's Lisa calling. (informal) - a) o4 C* ]! [Hello, this is Julie Madison calling. Hi, it's Gerry from the dentist's office here. This is she.* 1 b( ~/ |+ a3 b& R# c0 W e C! w5 p( KSpeaking.* *The person answering says this if the caller does not recognize their voice. 1 X j$ x/ d3 _3 x- OAsking to speak with someone ============================== + N2 R) ~$ f# K, C9 T Is Fred in? (informal) 4 C$ E; @. x. T2 h2 b9 vIs Jackson there, please? (informal) 4 X6 D9 M' C( KCan I talk to your sister? (informal) May I speak with Mr. Green, please? Would the doctor be in/available? Connecting someone ====================== Just a sec. I'll get him. (informal) ! X* |& E, N* d. g5 v% }# ~Hang on one second. (informal) " r3 W, b8 W# cPlease hold and I'll put you through to his office. One moment please. " q4 t& A6 R2 h0 ZAll of our operators are busy at this time. Please hold for the next available person. 8 M1 ^. X2 m; i; v! V2 H H2 zMaking special requests ========================= Could you please repeat that? / a$ v. a2 }9 a$ i% bWould you mind spelling that for me? Could you speak up a little please? Can you speak a little slower please. My English isn't very strong. 8 N8 Y4 `0 l7 `2 x) B0 S: C' `Can you call me back? I think we have a bad connection. / r* D) H6 ?) l8 E8 w; Q GCan you please hold for a minute? I have another call. # @0 a- F s g+ }9 Y/ a & H# `! @3 I: n: X& R3 {Taking a message for someone ' t$ G$ A9 g, L5 c$ k- r================================== Sammy's not in. Who's this? (informal) - K" I" C+ ]* wI'm sorry, Lisa's not here at the moment. Can I ask who's calling? 3 _9 O: j: d5 E2 @" w* |I'm afraid he's stepped out. Would you like to leave a message? Z/ Q& t' l- X$ V% n& r u2 mHe's on lunch right now.Who's calling please? He's busy right now. Can you call again later? - n$ R- { ^9 Q8 C# PI'll let him know you called. # {* \% _3 I$ X! F" m" j7 JI'll make sure she gets the message. 5 M, M* ~7 W0 |: ALeaving a message with someone ================================= Yes, can you tell him his wife called, please. No, that's okay, I'll call back later. ( p; d5 u9 X( z' E8 I! ?Yes, it's James from CompInc. here. When do you expect her back in the office? 1 x8 [7 W, n5 a, ]' WThanks, could you ask him to call Brian when he gets in? Do you have a pen handy. I don't think he has my number. Thanks. My number is 222-3456, extension 12. Confirming information # w, A5 I4 q0 Y; @( X=========================== Okay, I've got it all down. $ a! E/ n9 y0 K9 E0 V {* [( MLet me repeat that just to make sure. Did you say 555 Charles St.? ' B& z q+ k4 sYou said your name was John, right? : z/ D" h5 T' c. g. ]/ d% W& Z4 L' G6 ]I'll make sure he gets the message. 3 }2 p0 P4 B8 A1 p* z Listening to an answering machine 6 G9 \3 w( p% m1 }==================================== Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you. 3 N* D7 a; {3 F3 U2 q* |' ]Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can. & x6 X8 v! b. N! KThank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896. Leaving a message on an answering machine =========================================== Hey Mikako. It's Yuka. Call me! (informal) 7 [6 z" I) u5 mHello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you. Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient. 6 u, U, t$ b) K% K6 E4 i" dFinishing a conversation ============================= 4 e$ d) |/ k3 [* W Well, I guess I better get going. Talk to you soon. Thanks for calling. Bye for now. I have to let you go now. I have another call coming through. I better run. ( O6 d' G6 N) M- ~ YI'm afraid that's my other line. I'll talk to you again soon. Bye.

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