Telephone Language

e文

Here are some typical phrases that you can use in a telephone conversation.

Answering the phone ======================== Hello? (informal) Thank you for calling Boyz Autobody. Jody speaking. How can I help you? Doctor's office. . y$ w& j8 }4 U+ ?+ c9 Q# C7 w 0 E6 h1 d8 b1 bIntroducing yourself ========================= 0 t, C0 S C0 d ^8 C; ]" P+ VHey George. It's Lisa calling. (informal) % H7 p" O: g! A' J+ r6 k$ PHello, this is Julie Madison calling. 9 _1 `! \$ D9 O" P) t: X2 e$ tHi, it's Gerry from the dentist's office here. This is she.* 4 h9 U/ Q" f5 ^) c; K) w" qSpeaking.* 0 w) s P& c- h* C8 E) Q+ t+ C( ]*The person answering says this if the caller does not recognize their voice. * g" l! x/ C9 c: g1 ]Asking to speak with someone - v6 D* F& M0 m. ?& ^/ C============================== Is Fred in? (informal) Is Jackson there, please? (informal) ! Z4 T! ^. e$ F. U/ K1 k( {Can I talk to your sister? (informal) p; r, Q8 I; e0 Z$ WMay I speak with Mr. Green, please? Would the doctor be in/available? 4 |) |' X: c( u, y6 c : v0 ]7 E! d4 e& r( Q9 ^Connecting someone ====================== Just a sec. I'll get him. (informal) " a! [9 V9 Q L; ^Hang on one second. (informal) Please hold and I'll put you through to his office. One moment please. 0 o; M! Y1 G" \All of our operators are busy at this time. Please hold for the next available person. Making special requests 6 t9 H; _- P6 l: [7 D* e8 b========================= Could you please repeat that? ) f- g4 ~6 R6 G+ e/ MWould you mind spelling that for me? 7 V" L, j" I% y: H i. xCould you speak up a little please? ! t+ w/ J- l/ U$ x% [/ xCan you speak a little slower please. My English isn't very strong. Can you call me back? I think we have a bad connection. Can you please hold for a minute? I have another call. 8 l- C1 i/ ]( E) U! \: J Taking a message for someone ================================== 3 r1 Q/ k2 Q6 `$ F! i0 J3 ^ Sammy's not in. Who's this? (informal) I'm sorry, Lisa's not here at the moment. Can I ask who's calling? " ?4 h7 K( @& }7 HI'm afraid he's stepped out. Would you like to leave a message? He's on lunch right now.Who's calling please? He's busy right now. Can you call again later? I'll let him know you called. I'll make sure she gets the message. - E w* U$ V( b& @* G Leaving a message with someone % ]" U8 j! i1 S% W; k6 i================================= . s b0 O2 L, v" |7 y. R, I Yes, can you tell him his wife called, please. 6 l( ]6 P6 Z( w- I% ?No, that's okay, I'll call back later. 6 T& A: A4 ?3 k5 J( T" p C3 MYes, it's James from CompInc. here. When do you expect her back in the office? , `& ?: [4 X5 JThanks, could you ask him to call Brian when he gets in? ; N0 A% E. _4 b3 k9 e" ^Do you have a pen handy. I don't think he has my number. " d* t: ]% k0 s2 x7 iThanks. My number is 222-3456, extension 12. a1 `5 J$ `( x7 rConfirming information 2 o4 q( p1 B4 c7 j! F: u=========================== Okay, I've got it all down. Let me repeat that just to make sure. Did you say 555 Charles St.? 8 ~. _! D4 U! `8 N$ O3 {You said your name was John, right? : z0 N+ A |' Q/ c- lI'll make sure he gets the message. 6 j0 U( q4 ?! j) w Listening to an answering machine 9 t( S& M6 a3 T P0 ^5 T7 x! l==================================== . \: g- d) E+ h- H. d$ E) [ Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you. Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can. : E3 z9 |- s9 l* T" \0 y! MThank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896. ' [/ `5 e7 F$ T: M+ m. ^0 z ; g7 O( | j8 V- N: G- gLeaving a message on an answering machine 7 W, R3 j" d3 l6 n+ L=========================================== Hey Mikako. It's Yuka. Call me! (informal) Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you. Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient. Finishing a conversation 8 d6 a+ ~" _3 a1 \) d============================= Well, I guess I better get going. Talk to you soon. Thanks for calling. Bye for now. I have to let you go now. + N/ j" [' {; i% qI have another call coming through. I better run. I'm afraid that's my other line. I'll talk to you again soon. Bye. # Z& `6 Y+ k S* G3 q$ w

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